You will get:

• 1 Lightpack main unit
• 10 LED-modules with 70 cm cable length
• 1 Micro USB cable
• 1 AC adaptor with interchangeable plug for US, EU and UK sockets (AU customers will require a converter)
• Mount accessories
• 1 Quick Install Guide
• 1 Warranty

Orders are shipped from our packaging facilities in HK and LA.
You may be subject to the customs fees and import duties. Unfortunately, these charges aren’t covered in the price of shipping.
Please contact our support if you need any additional papers or invoices.

Typical delivery time is 10 business days. However, going through customs may mean that the delivery time could be as long as 6 weeks.
We do guarantee that Lightpack will be delivered within 30 business days.

We recommend you use multiple Lightpacks if your TV is bigger than 52 inches.

Display size	# of Lightpacks
Up to 50”	≈1 Lightpack
50-65”	≈2 Lightpacks
65-86”	≈3 Lightpacks

Once your order ships, you will receive an email notification with the shipping confirmation and tracking number. You can use this number to find out when your Lightpack will arrive. You can track your package here – https://lightpack.aftership.com/

Please refer to our warranty section.

Please refer to our return policy section.

• Assemble Prismatik (connect all LEDs with the box)
• Connect Prismatik to your PC. Don’t forget to plug it in! It will need electricity to work.
• Install Prismatik for your OS. You can find the software here – http://lightpack.tv/downloads
• Read about Prismatik options – https://github.com/woodenshark/Lightpack-docs/blob/master/EN/Prismatik_settings_description.md.
• Set up your Prismatik with Lightpack.
• Enjoy!

Instructions on mounting Lightpack onto your TV is provided in your package.

Please follow this link: https://github.com/woodenshark/Lightpack-docs/blob/master/EN/Prismatik_settings_description.md

Sure! Just create a new profile, then..

• Go to Mode->Appearance of grab widgets->Select Colored.
• Lace it how you want.
• Select another profile and place widgets in a different way – however you want.

After this, switching between profiles will change how things are captured.

Sure! You can find a community of Lightpack enthusiasts here – https://www.reddit.com/r/Lightpack/

• Go to Prismatik settings -> Mode -> Screen grabbing -> set “Appearance of grab widgets” to Colored.
• Place grab widgets as you wish. You can change color using mouse wheel.

You may want to try to use this – http://www.svp-team.com/wiki/SVPlight. (Thanks to another Ligh tpack customer for providing this link).
You can also find some helpful tips from other customers here – http://www.reddit.com/r/Lightpack 

Contact support at [email protected]. Please note that you’ll need to provide additional details regarding your issue, such as pictures or video. This will help us assist you better.

Just contact support at [email protected] and provide your order ID.

Unfortunately, Lightpack PC doesn’t support Games that run in exclusive fullscreen mode. To solve the problem please read the following post – http://www.reddit.com/r/Lightpack/comments/1y94qw/heres_how_to_enjoy_your_lightpack_in_almost_every/ Some enthusiasts have found solutions here (sadly for Windows only) – https://www.reddit.com/r/Lightpack/comments/448w8m/prismatik_as_it_should_have_been_windows/

Unfortunately, we cannot do trade-ins or discounts for the original Lightpack owners. If your order was delivered less than 30 days ago then yes, it is possible to return it if the item is undamaged. Please look at our return policy for more details. The same will apply for Lightpack PC and Lightpack TV.

In terms of hardware and software, these are two completely different devices so unfortunately there is no integration between v1 and v2 of Lightpack. There is also no way to upgrade v1 to v2 or use the old components.

Basic version supports:
– HDMI 1.4b
– CEC pass-through
– HDCP 1.4
In addition the UHD version supports
– HDMI 2.0
– HDCP 2.2

Lightpack TV supports HDCP. Lightpack TV would decrypt the source signal from the plugged device while your TV would continue receiving the original encrypted version of the signal. This means you can watch Netflix, play XBOX games, and enjoy other encrypted content.

Yes, you can additionally order 3m of LED ribbon. (in sum 8m for your project screen)

Lightpack has 2 modes:

• Backlight for your TV. When your TV is off the lights go down.
• Moodlight/Smartlight, where you can control the lights from the smartphone app even when the TV is off.

The ideal distance is up to 20-30cm / 8-12 inches, but the closer the better.

There is almost no latency (≤ 1 ms). The device acts as a splitter, and the frame processing happens in parallel with sending the signal to the TV. You can control latency manually via mobile app.

Yes, you can configure Lightpack without WiFi, connecting directly via Bluetooth LE.

Yes. We will provide API to control LP2 via LightBridge.

You should have no problem mounting Smart Corners on non-flat displays. Smart Corners are mounted using double-sided adhesive strips that hide TV curvature.

No. LP2 switches between YCbCr and RGB modes to avoid color conversions. We also support color depth up to 12 bits per channel.

Unfortunately, there is no way to use Lightpack TV with built-in TV apps. You always need to feed Lightpack TV a HDMI stream. In this case, you’d need to launch Netflix on a PC/Mac or a set-top box to feed Lightpack TV via HDMI.

If the content includes information on the presence of horizontal black bars and their size, Lightpack TV narrows the video analysis area down to the meaningful part of the image. Because of this, everything depends on the technical information provided with the signal. Note that this will not affect most people, since all *official* content sources always include that information. There is one thing though: Lightpack TV does NOT process vertical black bars that appear when you watch old 4:3 content on a widescreen TV. But in any case, the zones that are captured to process the image are large enough to grab sufficient amount of useful data.

Yes. You will be able to choose Mood Light colors theme and simple color schemes as well.

Yes. First, try to switch the picture to the Game Mode. It’s not perfect, but at least the latency will be down to just 1-2 frames.
Second, retrieving color values of each LED through API won’t help anyway if your TV’s latency is too big.
Our 42” LG testbed in Vivid mode offers latency of about 5-7 frames, so we have to store about 2KB of color data in the fast buffer.

Yes. LP2 will work being plugged between an HDMI receiver and TV. If the receiver provides HDMI stream, LP2 will work.

Estimated time delivery is end of April-May, 2017.

No. Pixels can work independently. You’ll need a Lightpack Mobile App to set them up. Right now we do have a 1-Pixel pledge, but we’re working on a new pledge constructor where only sets of Pixels are available.

Our API will offer a way to control Lightpack TV via LightBridge.

There are 2 options. You can:
A. First, you can put them on sticker tape.
Or
B. Alternatively, you could figure out suitable permanent locations for your Pixels and put them on a bracket. We will provide a special bracket in the package. You can remove Pixels from their brackets to charge and put them back on.

1) If your music comes via HDMI just switch your Lightpack TV to Music Visualization mode, and here you go.
2) If you have a Sensor Cube, it grabs sound via a built-in microphone. Switch your Lightpack TV to the Music Visualization mode.
3) If you have no Sensor Cube, no sweat. Open the Lightpack TV app on your smartphone and activate music detection. Just like Shazam.

– Battery life
Flash mode – up to 4-6 weeks
Lightpack Sync mode (all the time) – 4-5 days (8-12 hours)
Night Bulbs mode (always On) – 1-2 days
– Charging
5 Pixels charging station
Charging time – 3 hours

Unfortunately, we cannot do trade-ins or discounts for the original Lightpack owners. If your order was delivered less than 30 days ago then yes, it is possible to return it if the item is undamaged. Please look at our return policy for more details. The same will apply for Lightpack PC and Lightpack TV.

In terms of hardware and software, these are two completely different devices so unfortunately there is no integration between v1 and v2 of Lightpack. There is also no way to upgrade v1 to v2 or use the old components.